Starter
For new and growing Shopify stores.
$199/mo
month to month - 1 live 2D AI agent
- Up to 5,000 conversations/mo
- Product Q&A and guided shopping
- Cart recovery prompts
- Basic analytics dashboard
- Email support
Pricing
Plans that scale with your store.
Start with a branded AI agent and upgrade as your conversation volume, analytics, and team needs grow.
Growth
For SMB teams investing in conversion and support automation.
$499/mo
month to month - 3 branded 2D AI agents
- Up to 25,000 conversations/mo
- Upsell and cross-sell flows
- Multilingual conversations
- Helpdesk and analytics integrations
- Priority support
Scale
For mid-market brands with advanced governance and volume needs.
Custom
tailored contract - Unlimited agent workspaces
- Custom conversation volume
- Advanced permissions and QA
- Dedicated onboarding
- Custom data retention options
- Strategic success manager
Frequently asked questions
Can I customize the 2D agent?
Yes — avatar styling, greeting flows, brand tone, placement, and permissions are all configurable.
Does Aiva replace my support team?
Aiva handles repeatable questions and escalates complex or VIP conversations to your team.
How quickly can a store launch?
Same-day launch after Shopify connection, catalog sync, and a quick brand review.
Can mid-market teams control governance?
Scale includes roles, approvals, escalation rules, reporting, and rollout controls across campaigns or markets.
Start with a guided rollout.
Try Aiva on your highest-intent pages and measure assisted revenue.